
Policies
We believe in transparency, care, and setting clear expectations.
These policies are here to protect your experience and ensure every piece is crafted with intention — from re-welds to resizing, and everything in between.
Last updated: August 11, 2025
General Policies
All jewelry is final sale — no refunds or exchanges.
No-shows or late cancellations (less than 24 hours) will forfeit the deposit for individual appointments.
For group bookings, less than 72 hours will forfeit the deposit.
Appointments must begin on time. If we have to begin more than 10 minutes late, we may need to reschedule.
All guests must complete and sign a digital waiver before receiving any permanent jewelry service, which will be sent via text or email after booking.
For mobile appointments, clients are responsible for providing a clean, safe, and well-lit space. YuYori is not liable for conditions present at the appointment location.
Clients under 18 must be accompanied by a parent or legal guardian who will sign the waiver.
Tarnishing due to normal wear, exposure to moisture, or contact with lotions/perfume is not considered a defect and is not eligible for refund or exchange.
Re-Weld Policy
Complimentary re-weld within 7 days of your appointment and if the original chain is still intact.
After 7 days, a $25 re-weld fee applies.
If the chain or charm is lost or damaged beyond reuse, a replacement must be purchased at regular price.
Rework Services
Reworking fees start at $35 for shortening or lengthening an existing piece.
Add-on inches: +$10/inch (Sterling Silver), +$15/inch (Gold-Filled).
Pricing may increase based on materials, time, and complexity.
Reworking services may involve cutting, resizing, and additional welding, which may affect the look or feel of the original piece.
Note on Re-sizing:
If you're adding a small amount of length (like a link or two), pricing will be rounded up to the nearest inch to account for materials and re-welding time.
Clasp Option
For those who prefer a non-permanent option, we offer clasps for an additional fee.
Please note:
Clasped pieces are not eligible for complimentary re-welds and may require a new appointment for adjustments.
Add-On Policy
Charms: $15–$25
Connectors: $20–$30
Clasps: $15
Custom requests welcome — pricing quoted upon inquiry.
Children’s Jewelry
Mini Sparkles (Ages 1–5): Offered on a case-by-case basis for bracelets and anklets only. No charms or connectors are applied to toddler pieces for safety reasons. Necklaces are not available for this age group.
Kids Jewelry (Ages 6–12): Bracelets, anklets, and necklaces are available depending on fit and comfort. Charms and connectors may be added at regular pricing.
Children must be accompanied by a parent or guardian at all times, and must be able to remain still for safe welding.
All services are at artist’s discretion based on comfort, safety, and fit.
Guardian Requirements
Guests under 18 must have a waiver signed by a parent or legal guardian
Guests under 13 must have a parent or legal guardian present at the appointment
Jewelry Care
Avoid harsh chemicals, chlorine, lotions, or perfumes to preserve the finish.
Clean with mild soap and water; polish gently with a soft cloth.
If you experience a green tint or skin reaction, discontinue use and contact us.
See our full Care Guide
Travel Notice
All YuYori jewelry is TSA-friendly and does not need to be removed for airport security.
Payments
Accepted:
Card
Venmo
Zelle
A $25 non-refundable deposit is required to secure individual appointments. This deposit will be credited toward your total on the day of your service.
A 50% non-refundable deposit is required to secure event bookings.
This deposit:
Officially reserves your booking
Compensates for time, preparation, and materials
Is applied toward your total balance
⇾ Your deposit is due within 48 hours of receiving your invoice.Deposits are non-refundable under all circumstances, but we do offer limited flexibility for rescheduling:
72+ hours notice: You may reschedule your event once, based on availability, within 60 days.
Less than 72 hours notice: Rescheduling is not guaranteed, and your deposit may be forfeited.
No-shows: No refund or credit will be issued.
Receipts & Records
Clients may request a digital receipt via email upon request.
Additional Notes
All tools are thoroughly sanitized between each appointment to maintain a clean, safe experience.
YuYori is not liable for any medical conditions, skin reactions, loss, damage, or injury that may arise from services or materials. Permanent jewelry involves welding with a precision welder — by booking, you acknowledge these risks and accept full responsibility.