Policies

We believe in transparency, care, and setting clear expectations.
These policies are here to protect your experience and ensure every piece is crafted with intention — from re-welds to resizing, and everything in between.

Last updated: August 11, 2025

General Policies

  • All jewelry is final sale — no refunds or exchanges.

  • No-shows or late cancellations (less than 24 hours) will forfeit the deposit for individual appointments.

    • For group bookings, less than 72 hours will forfeit the deposit.

  • Appointments must begin on time. If we have to begin more than 10 minutes late, we may need to reschedule.

  • All guests must complete and sign a digital waiver before receiving any permanent jewelry service, which will be sent via text or email after booking.

  • For mobile appointments, clients are responsible for providing a clean, safe, and well-lit space. YuYori is not liable for conditions present at the appointment location.

  • Clients under 18 must be accompanied by a parent or legal guardian who will sign the waiver.

  • Tarnishing due to normal wear, exposure to moisture, or contact with lotions/perfume is not considered a defect and is not eligible for refund or exchange.

Re-Weld Policy

  • Complimentary re-weld within 7 days of your appointment and if the original chain is still intact.

  • After 7 days, a $25 re-weld fee applies.

  • If the chain or charm is lost or damaged beyond reuse, a replacement must be purchased at regular price.

Rework Services

  • Reworking fees start at $35 for shortening or lengthening an existing piece.

  • Add-on inches: +$10/inch (Sterling Silver), +$15/inch (Gold-Filled).

  • Pricing may increase based on materials, time, and complexity.

  • Reworking services may involve cutting, resizing, and additional welding, which may affect the look or feel of the original piece.

Note on Re-sizing:
If you're adding a small amount of length (like a link or two), pricing will be rounded up to the nearest inch to account for materials and re-welding time.

Clasp Option

  • For those who prefer a non-permanent option, we offer clasps for an additional fee.

Please note: 
Clasped pieces are not eligible for complimentary re-welds and may require a new appointment for adjustments.

Add-On Policy

  • Charms: $15–$25

  • Connectors: $20–$30

  • Clasps: $15

  • Custom requests welcome — pricing quoted upon inquiry.

Children’s Jewelry

  • Mini Sparkles (Ages 1–5): Offered on a case-by-case basis for bracelets and anklets only. No charms or connectors are applied to toddler pieces for safety reasons. Necklaces are not available for this age group.

  • Kids Jewelry (Ages 6–12): Bracelets, anklets, and necklaces are available depending on fit and comfort. Charms and connectors may be added at regular pricing.

  • Children must be accompanied by a parent or guardian at all times, and must be able to remain still for safe welding.

  • All services are at artist’s discretion based on comfort, safety, and fit.

Guardian Requirements

  • Guests under 18 must have a waiver signed by a parent or legal guardian

  • Guests under 13 must have a parent or legal guardian present at the appointment

Jewelry Care

  • Avoid harsh chemicals, chlorine, lotions, or perfumes to preserve the finish.

  • Clean with mild soap and water; polish gently with a soft cloth.

  • If you experience a green tint or skin reaction, discontinue use and contact us.

  • See our full Care Guide

Travel Notice

  • All YuYori jewelry is TSA-friendly and does not need to be removed for airport security.

Payments

  • Accepted:

    • Card

    • Venmo

    • Zelle

  • A $25 non-refundable deposit is required to secure individual appointments. This deposit will be credited toward your total on the day of your service.

  • 50% non-refundable deposit is required to secure event bookings.

    • This deposit:

      • Officially reserves your booking

      • Compensates for time, preparation, and materials

      • Is applied toward your total balance


      ⇾ Your deposit is due within 48 hours of receiving your invoice.

      Deposits are non-refundable under all circumstances, but we do offer limited flexibility for rescheduling:

      • 72+ hours notice: You may reschedule your event once, based on availability, within 60 days.

      • Less than 72 hours notice: Rescheduling is not guaranteed, and your deposit may be forfeited.

      • No-shows: No refund or credit will be issued.

Receipts & Records

  • Clients may request a digital receipt via email upon request.

Additional Notes

All tools are thoroughly sanitized between each appointment to maintain a clean, safe experience.

YuYori is not liable for any medical conditions, skin reactions, loss, damage, or injury that may arise from services or materials. Permanent jewelry involves welding with a precision welder — by booking, you acknowledge these risks and accept full responsibility.